FAQ
Any Questions? Answered
There are many variations of passages of Lorem Ipsum available but the majority have suffered alteration in some form.
There are many variations of passages of Lorem Ipsum available but the majority have suffered alteration in some form.
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Starter
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Professional
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Enterprise
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|---|---|---|---|
| Core Communication Tools | |||
| Modern Interface | |||
| Easy to Use | |||
| Multi-Language Interface | |||
| Softphone Compatibility | |||
| Multiple Dialing Modes | |||
| Basic Call Center Operations | |||
| Campaign Management | |||
| Real-Time Dashboard | |||
| Call Recording and Monitoring | |||
| Callback Tasks | |||
| Custom Call Statuses | |||
| Basic Event Records and Logs | |||
| Lead Management Essentials | |||
| Multi-Lead List per Campaign | |||
| Campaign Defined Scripts | |||
| Filter Leads (Dynamically Exclude Numbers) | |||
| Internal DNC and Blacklist | |||
| Remove Leads with Final States from the Queue | |||
| Remove Leads from Queue after Incoming Call | |||
| Configurable Notifications for Operator States | |||
| Dialing Max Time Configuration | |||
| Advanced Call Handling | |||
| Blended Calls (Inbound and Outbound) | |||
| Predictive Dialing | |||
| Manageable Call Priority | |||
| Call Priority by Custom Fields, Projects, Operators | |||
| Skills-Based Ranking and Call Routing | |||
| Advanced PBX System for Custom Routing | |||
| Configurable Drop Rate % in Predictive Calls | |||
| Configurable Max Simultaneous Calls per Operator | |||
| Performance Insights & Monitoring | |||
| Customizable and Advanced Statistics | |||
| Monitor, Barge, and Whisper | |||
| Comprehensive Call Detail Records | |||
| Statistics of Operator Times in States | |||
| Smart Automation & AI | |||
| Neural Network-Based Answering Machine Detection | |||
| Speech Recognition | |||
| REST APIs for 3rd Party Integrations | |||
| Campaign Optimization | |||
| Campaign/Queue Broadcast and Survey Dialing | |||
| Scalability & Reliability | |||
| Unlimited Phone Extensions | |||
| Scalability to +200 Seats | |||
| Advanced Background Event Records and Logs | |||
| Error & Notification Management | |||
| Webhook Events on Lead Status Change | |||
| Webhook Events on Call |
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Oki-Toki
4.500 RUB monthly/user |
Skorozvon
4.200 RUB monthly/user |
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|---|---|---|---|
| Features | ⭐️⭐️⭐️⭐▫️ | ⭐️⭐️⭐️▫️▫️ | ⭐️⭐️⭐️⭐️⭐️ |
| Manageable Call Priority | |||
| Call Priority Manageable by Custom Fields | |||
| Priority Between Projects | |||
| Priority by Operators | |||
| Modern Interface | |||
| Easy to Use | |||
| Remove Leads with Final States from the Queue | |||
| Remove Leads from the Queue after Incoming Call | |||
| Direct Integration with Call Counter | |||
| Basic Event Records and Logs | |||
| Advanced Background Event Records and Logs | |||
| Recordings Transcription | |||
| Configurable Notifications When Operator Changes State | |||
| Configuration of Drop Rate % in "Predictive Call" Mode | |||
| Configuration of Max Simultaneous Calls per Operator | |||
| Configuration of Dialing Time before Ending Dialing | |||
| Softphone Compatibility | |||
| Neural Network-Based Answering Machine Detection | |||
| Monitor, Barge, and Whisper | |||
| Unlimited Phone Extensions | |||
| Multi-Language Interface | |||
| Call Records Statistics | |||
| Statistics of Operator Times in States | |||
| Customizable and Advanced Statistics | |||
| Create Callback Tasks |
| CRM Features |
Callways CRM |
|---|---|
| Auto-Load City/Region based on Postal Codes | Yes |
| View/Edit Permissions for States, Fields, and Exports | Yes |
| Configurable Final Status for Enhanced Security and Lead Locking | Yes |
| User-Friendly Interface | Yes |
| Configurable Status by Groups and Colors for Ease of Use | YES |
| Essential Workflow Module (Configure Events and Integrations via Triggers) | Yes |
| Detailed Lead Tracking (Comprehensive Log of Changes, Modifications, and Views with Full History Preservation) | Yes |
| Daily Data Backup Service | Yes |
| Advanced API Integrations | Yes |
| Login Attempt Records | Yes |
| Real-Time Operator Online Status Tracking | Yes |
| Customizable Concurrent Session Limits | Yes |
| Configurable Open Leads Limit per User | Yes |
| Lead Locking Functionality for Active Users | Yes |
| Remote Forced Users Logout | Yes |
| Advanced Filters and Customization | Yes |
| Advanced Lead Field Filters | Yes |
| Customizable Field Order in List View | Yes |
| Automated Email System (Auto Email Sending Based on Triggers) | Yes |
| Payment Method Configuration | Yes |
| Blacklist Management | Yes |
| Multi-Language Support | Yes |
| Essential Statistics and Reporting (Operator/Webmaster/Affiliate Performance Analytics) | Yes |
| Webhook Events | Yes |
| Duplicate Lead Control | Yes |
| Number of Contacts | ∞ Unlimited |
| Disk Space for Documents | ∞ Unlimited |
| Number of Additional Fields in the Account | ∞ Unlimited |
| Extended History Storage | ∞ Unlimited |
| API Limit per Account | ∞ Unlimited |
| Tasks | Coming Soon |
| Notifications Center | Yes |
| Mandatory Fields by Lead Status | Coming Soon |
| Daily Backup of the Entire System | Yes |
| Restrict Access Based on a List of IP Addresses | Yes |
| User Activity Monitoring (tracking user actions and behavior in the system) | Yes |
| New orders in a month | ∞ Unlimited |
| Domains/Landing pages | ∞ Unlimited |
| Storage | ∞ Unlimited |
| Creation orders from landings | YES |
| Manual orders create | YES |
| Import orders from excel | YES |
| Download database in Excel | YES |
| Import from another project | YES |
| Facebook integration | YES |
| API for webmasters | YES |
| API (advanced) | YES |
| Inbound calls | YES |
| Robot-operator | YES (In Dialer) |
| Text SMS | NO |
| Post and Courier Services | YES |
| Tracking orders in (RF & Europe) | YES |
| Call mode | YES |
| Account for operators | YES |
| Account for partners | YES |
| Webmasters | YES |
| First landing page transfer | YES |
| Hide phone numbers | YES |
| Telephony | YES (Provided & Own Gateway) |
| Call records | ∞ Unlimited |
| Price | Included With Dialer |
There are many variations of passages of Lorem Ipsum available but the majority have suffered alteration in some form.